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Patient Visit Coordinator

2 months ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
About the Role

We are seeking a highly skilled Patient Visit Coordinator to join our team at Presbyterian Healthcare Services. As a key member of our Sleep Clinic, you will play a critical role in coordinating patient care and ensuring seamless interactions between patients, clinicians, and other healthcare professionals.

Key Responsibilities
  • Review and follow orders entered into the Electronic Health Record (EHR) by clinicians
  • Schedule return visits, lab, radiology, STAT & ASAP appointments, and advanced imaging
  • Obtain prior authorization/referral per payor protocols
  • Validate patient MyChart access
  • Print AVS as applicable with double-check for HIPAA privacy
  • Collect any backend patient balance such as high deductible
  • Communicate effectively with ordering clinicians when any restriction, such as access, restricts or prohibits scheduling as ordered
  • Appointment reminder calls
  • Perform other duties as required
Requirements
  • Minimum 18 months experience in a clinical setting with significant MD interaction
  • Proficiency in prior authorization/certification/referral process
  • Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Benefits

As a Presbyterian Healthcare Services employee, you will enjoy a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits. Our Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. We are committed to improving the health of our communities and are dedicated to providing exceptional patient care and service.