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Eligibility Services Consultant

2 months ago

Lansing, Michigan, United States state of indiana Full time

Join the Team at Work for Indiana

Embark on a fulfilling career with the State of Indiana, a prominent employer offering opportunities across over 60 agencies. We provide competitive salaries, a comprehensive benefits package, and a strong commitment to work-life balance. Most importantly, you will have the chance to make a significant difference in the lives of residents throughout Indiana.

At Work for Indiana, we prioritize diversity and inclusion. Our mission is to cultivate a welcoming, accessible, and equitable workplace that mirrors the diverse population of Indiana. As an equal opportunity employer, we ensure reasonable accommodations for individuals with disabilities during the application process and throughout their employment.

About the Family & Social Services Administration (FSSA):

The Division of Family Resources (DFR) within FSSA is responsible for determining eligibility for various assistance programs, including Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families. The division guarantees the timely and accurate distribution of benefits while providing employment and training services to select recipients. DFR emphasizes self-sufficiency and personal responsibility to support and strengthen families.

Compensation Overview:

The starting salary for this position typically begins at $37, with variations based on educational qualifications and work experience.

A Day in the Role:

  • Evaluate and analyze eligibility recommendations and information from contracted personnel
  • Determine eligibility for benefits and waiver programs in accordance with regulations
  • Identify discrepancies and unreported data in data matches
  • Approve referred claims and calculations
  • Conduct eligibility interviews for various assistance programs
  • Stay updated on changes in program rules and guidelines

*Please note that this job description may evolve over time without prior notice.

Key Qualifications for Success:

  • Willingness to travel with necessary accommodations
  • In-depth understanding of public assistance policies
  • Familiarity with federal, state, and local assistance regulations
  • Proficiency in computerized eligibility systems
  • Strong problem-solving and decision-making abilities
  • Empathy in diverse interactions
  • Discretion in managing sensitive information
  • Effective communication and interviewing skills
  • Flexibility and self-motivation in task prioritization
  • Ability to work independently and collaboratively
  • Basic mathematical skills

Supervisory Responsibilities:

This position may entail supervisory duties as required.

State of Indiana Employment Benefits:

  • Multiple medical plan options, including vision and dental coverage
  • Wellness Rewards Program offering gift card incentives
  • Health savings account with state contributions
  • Flexible work arrangements, including potential remote work
  • Employer-matched deferred compensation plan
  • Fully-funded pension plans
  • Comprehensive leave policies for various needs
  • Education Reimbursement Program
  • Employee assistance program and more

Equal Employment Opportunity:

Work for Indiana is proud to be an Equal Opportunity Employer.