Client Account Specialist AZ

2 weeks ago


Phoenix, Arizona, United States Swift Transportation Full time

Shift Details:

We provide a comprehensive overview of the expectations for potential candidates and the application process. Best of luck

4 days on/4 days off, 5AM-5PM

Compensation Range:
$20-$23/hour

Our Offerings:
Competitive starting salary based on experience and location.
Potential bonus opportunities tied to company performance.
Volunteer opportunities to support local communities.
Comprehensive Benefits Package, including: 401(K)
Medical, Dental, Vision, Disability, Supplemental, and Life Insurance
Paid Time Off

Employee Stock Purchase Plan Requirements:
What you need to bring
Prior experience in customer service or a related field within the transportation industry is preferred.
An associate's degree or a relevant combination of education and experience is required.
Exceptional telephone communication skills are a must.
Strong time management abilities are essential.
Ability to thrive in a fast-paced team environment.

Key Responsibilities:
What you will do


The Client Account Specialist will fulfill all customer expectations by delivering exceptional service through effective communication with both internal and external stakeholders while enhancing company profitability.

Employees may be assigned to different work shifts based on company and customer requirements.
Proactively address and resolve issues related to loads to ensure complete customer satisfaction.
Foster and develop customer relationships while aiding in the management of freight capacity.
Accurately receive and input detailed customer load information via telephone, fax, or electronic tendering.

The Account Specialist will ensure all load data is entered correctly into the system and that customer information remains accurate and up-to-date.

The Account Specialist will track and monitor loads, providing necessary follow-up to customers regarding late pickups and/or deliveries.

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Advance Your Career

At Swift, our most valuable asset is OUR PEOPLE. We aim to excel and give our best every day.

We are dedicated to fostering a culture of safety, integrity, and mutual respect.

We are a family where every voice matters and plays a vital role in our collective success and the success of our drivers.

Your insights and perspectives are valued at Swift Transportation.

We recognize that you are the expert in your field, and we trust you to develop and implement ideas that serve the best interests of the company.

Join us in being part of something greater. Be part of the leading full truckload carrier in the nation. Be part of Swift Transportation.
The Company is an equal employment opportunity employer.

The Company's policy is to avoid unlawful discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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