Insurance Customer Service Representative

1 day ago


Fruitland Park, Florida, United States State Farm Insurance Full time
Customer Service Representative at State Farm Insurance

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:
  • Assist customers with their insurance needs by providing accurate and timely information
  • Process policy changes and updates in the system
  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
  • Maintain customer records and update information as needed
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
  • Stay up to date with insurance products and industry trends to effectively assist customers
  • Follow company policies and procedures to ensure compliance with regulations and guidelines
  • Meet or exceed performance goals and targets set by the company
  • Continuously improve knowledge and skills through training and development opportunities

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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