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Customer Service Representative
4 weeks ago
At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients. Your primary duties will include:
- Assisting customers with inquiries, complaints, and policy changes
- Providing accurate and timely information regarding insurance products and services
- Processing policy applications, renewals, and cancellations
- Handling billing and payment inquiries
- Resolving customer issues and complaints in a professional and efficient manner
- Collaborating with team members to ensure customer satisfaction
- Maintaining accurate customer records and updating information as needed
- Following company policies and procedures to ensure compliance with insurance regulations
- Staying updated on industry trends and changes in insurance policies
- Continuously improving knowledge and skills through training and development opportunities
This is an excellent opportunity for a customer-focused individual to grow their career in the insurance industry. If you're passionate about delivering exceptional customer service and have a strong understanding of insurance products and services, we encourage you to apply.
