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Insurance Customer Service Representative

1 month ago

Pinellas Park, Florida, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional service to our customers, ensuring their insurance needs are met with professionalism and care.

Key Responsibilities:
  • Assist customers with their insurance inquiries and resolve issues in a timely and efficient manner.
  • Process insurance policy changes and updates, ensuring accuracy and attention to detail.
  • Handle incoming and outgoing phone calls, responding to customer inquiries and providing support as needed.
  • Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
  • Prepare and process insurance quotes and applications, working closely with customers to understand their needs.
  • Collaborate with team members to achieve office goals, promoting a positive and collaborative work environment.
  • Stay up-to-date on insurance industry trends and regulations, ensuring our customers receive the best possible service.

We're looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.