Customer Service Representative

3 weeks ago

Fruitland Park, Florida, United States Munn's Air Conditioning & Heating Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Care Agent to join our team at Munn's Air Conditioning & Heating. As a Customer Care Agent, you will play a vital role in providing exceptional customer service by promptly answering phone calls, assisting customers who visit the office, booking appointments, and educating customers about necessary services.

Key Responsibilities
  • Provide excellent customer service through phone calls, in-person interactions, and email correspondence
  • Assist customers with scheduling appointments, answering questions, and resolving issues
  • Stay up-to-date on company products and services to effectively educate customers
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent
  • Basic computer skills
  • Reliable transportation
What We Offer

As a valued member of our team, you will enjoy a competitive wage of $12 per hour, plus a range of benefits including health, dental, vision, life, and disability insurance, as well as paid time off and holidays.

We are committed to providing ongoing training and development opportunities to help you grow your skills and advance your career.

At Munn's Air Conditioning & Heating, we pride ourselves on our family-owned business values and commitment to delivering exceptional service to our customers.

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