Guest Services Associate
1 week ago
We are looking for a dedicated Guest Services Associate to enhance the experience of our visitors. This role involves assisting guests, while also identifying opportunities for improving operational efficiency.
Key Responsibilities:
- Check in and allocate rooms to guests
- Verify reservations made via phone and online platforms
- Address guest inquiries, requests, and concerns
- Process payments from guests upon departure
- Maintain accurate records of occupied rooms and guest details
- Relay essential guest information to relevant departments
Required Qualifications:
- Prior experience in customer service or front desk operations
- Ability to establish rapport with guests
- Excellent organizational capabilities
Compensation: $11.00 per hour
Work Schedule:
- Day shifts
- Availability on holidays
- Weekend shifts
- Night shifts
Education Requirement:
- High school diploma or equivalent (preferred)
Remote Work: Not applicable
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Vision Associate>
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