Customer Service Representative

4 weeks ago


Milan, United States Golden Limousine International Full time
Job DescriptionJob DescriptionSalary: $18-$20

Customer Care Representative

Full-time - In Office

Pay Rate: $18-$20/hour

 

Advance your professional career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional people to join our team. 


Guest Services/Reservations Duties


  • Service existing accounts, build profiles, create reservations, and establish new accounts
  • Respond to telephone calls, emails, and internet inquires, quickly and accurately
  • Provide information regarding availability and pricing
  • Assign reservations, inputting data into the Livery Coach reservation program
  • Take deposits, communicate standard policies, and develop contracts for review


Qualifications:

  • Excellent verbal and written communication skills
  • Confident, pleasant, friendly, and helpful demeanor
  • Must be highly organized with acute attention to detail and a proactive thought process
  • Ability to multi-task in a fast-paced environment
  • Strong keyboarding skills and computer savvy
  • Must remain calm in high-pressure situations
  • Expertise with Microsoft Office Products required, familiar with Google Search and mapping programs
  • High School diploma or GED equivalents required
  • Punctual attendance with reliable transportation
  • Industry background preferred but not required


All employees must pass a background check and drug screen.



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