Move-In Experience Specialist

7 days ago


Reston, Virginia, United States Hunters Woods at Trails Edge Full time
About Hunters Woods at Trails Edge

We are a leading provider of senior living solutions, dedicated to delivering exceptional care and services to our residents. As a Move-In Coordinator, you will play a vital role in ensuring a seamless and welcoming experience for our prospective residents and their families.

Key Responsibilities
  • Collaborate with the Director of Sales & Marketing to develop and implement an organized move-in process, ensuring a smooth transition for residents and their families.
  • Assist prospects in the sales process, ensuring all required paperwork is completed and disseminated to relevant departments in a timely manner.
  • Communicate effectively with residents, families, and team members to ensure a positive and professional experience.
  • Monitor and maintain the condition of model rooms and respite rooms, ensuring they are ready for tour activity.
  • Assist with the collection and analysis of data for marketing reports, ensuring accurate and up-to-date information.
  • Participate in daily stand-up meetings to communicate key issues and concerns within the department.
  • Perform day-to-day clerical work connected with the position, ensuring a high level of accuracy and attention to detail.
Requirements
  • Associates degree in communications, public relations, marketing, or a related field, or equivalent experience.
  • Minimum of one year experience working in the long-term care industry, preferably in a similar role.
  • Ability to effectively interact with residents, families, and team members, demonstrating sincere compassion and concern for the physical and emotional needs of older adults.
  • Required to receive the annual Flu vaccine, excluding religious or medical exemptions.
Compensation

Minimum: USD $55,000.00/Yr.

Maximum: USD $60,000.00/Yr.


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