Product Insights Analyst
5 days ago
Rivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric adventure vehicles. Our mission is to keep the world adventurous forever, and we're seeking a talented individual to join our Product Management team.
Role SummaryWe're looking for a versatile and analytical professional to support our Product and Market Insights team. As a key member of our team, you'll play a critical role in developing and curating actionable narratives that inform our experiential design, products, and digital tools.
Responsibilities- Support the development, implementation, and administration of Rivian's product feedback loop across engineering, quality, design, and software functions.
- Leverage customer and market insights data to develop recommendations and proposals to drive operational and strategic initiatives.
Key responsibilities include:
- Partner with stakeholders to understand business needs and determine research approaches.
- Design, test, and administer quantitative customer surveys.
- Analyze top-down customer experience metrics in cooperation with Product, Quality, and other Rivian stakeholders.
- Analyze and communicate critical insights to leadership and cross-functional stakeholders to help teams stay nimble in dynamic environments.
- Develop regular executive and operational reporting on market share, ensuring consistency and accuracy of analysis.
- Lead the execution and synthesis of third-party customer research to support commercial initiatives.
- An innovative, customer-centric, and results-driven mindset and approach.
- Proven ability to tell compelling stories through data and communicate them to both technical and non-technical audiences.
- 5+ years of market and customer research experience in analyzing and synthesizing customer/consumer data.
- Strong marketing science, analytical, or statistics background.
- Exceptional stakeholder management capability.
- Excellent communication, both verbal and written.
- Excellent organizational skills and attention to detail.
- Must be a team player.
- Occasionally requires nights/weekend work.
- Auto experience strongly preferred.
Salary Range for California Based Candidates: $98,500-123,100/year (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits SummaryRivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal OpportunityRivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Candidate Data PrivacyRivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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