Production Support Analyst II
5 days ago
The Production Analyst II - Ecommerce is a key role in Taco Bell's digital transformation, responsible for driving business growth and customer engagement through data-driven insights and technical expertise.
Key Responsibilities- Monitor and analyze Ecommerce services for performance, availability, and accuracy of transactional data.
- Collaborate with technical and non-technical stakeholders to resolve issues, implement changes, and communicate system health.
- Perform final validation tests on mobile and web-based applications, providing feedback on areas for improvement.
- Develop expertise in serverless infrastructure, modern SRE practices, and observability tools.
- Participate in Agile development and 24/7 on-call rotation.
- Bachelor's degree in Computer Science, Engineering, Mathematics, Science, or related field.
- At least 2+ years of experience in software, systems, infrastructure, or support of large-scale applications/services on cloud platforms like AWS.
- Previous experience with customer-facing issues, modern observability and monitoring tools, and generating regular reports.
- Desire to learn and become proficient with one or more programming languages.
- Hybrid work schedule and year-round flex day Friday.
- Onsite childcare through Bright Horizons.
- Onsite dining center and game room.
- Onsite dry cleaning, laundry services, carwash.
- Onsite gym with fitness classes and personal trainer sessions.
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
- Tuition reimbursement and education benefits.
- Generous parental leave for all new parents and adoption assistance program.
- 401(k) with 6% matching contribution from Yum Brands with immediate vesting.
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care.
- Discounts, free food, swag, and more.
$76,000 - $108,240 annually + bonus eligibility + equity (if applicable) + benefits.
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.
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Production Support Analyst II
5 days ago
Irvine, California, United States Taco Bell Full timeAbout the JobThe Production Analyst II - Ecommerce is a key role in Taco Bell's digital transformation, responsible for driving business growth and customer engagement through data-driven insights and technical expertise.Key ResponsibilitiesMonitor and analyze Ecommerce services for performance, availability, and accuracy of transactional data.Collaborate...
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