Home Care Office Assistant

2 weeks ago


Atlanta, Georgia, United States My Ace Healthcare Full time

My Ace Healthcare is a well-established home care agency dedicated to providing comprehensive and compassionate care to seniors, individuals with disabilities, and others throughout Georgia. We strive to empower our clients to live independently and with dignity in the comfort of their own homes.

We are seeking a highly organized and detail-oriented Home Care Office Assistant to join our team in College Park. This role is crucial for ensuring smooth operations and providing exceptional support to our clients, caregivers, and staff.

Responsibilities:
  • Client Management: Process client authorizations promptly and accurately, manage the full life cycle of client activities within the Medicaid system, and follow up on medical records from healthcare providers. Maintain meticulous client files in compliance with all regulations.
  • Recruitment & HR Support: Assist in recruiting Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and other essential staff members.
  • Administrative Operations: Handle a wide range of administrative tasks, including answering phones, relaying messages, transferring calls, and resolving conflicts. Maintain office organization and ensure efficient communication within the team.
  • Billing & Finance: Gather timesheets from caregivers for accurate billing purposes. Assist with maintaining employee and client files in accordance with established procedures.
Qualifications:
  • Previous experience in a home health or healthcare setting is highly preferred.
  • Demonstrated proficiency in Microsoft Word and Excel.
  • Excellent organizational skills and the ability to prioritize tasks effectively.
  • Strong communication skills, both written and verbal.
  • Bilingual (Spanish) fluency is a significant advantage.
  • Current CPR certification is required.
  • Must pass background checks.

If you are a dedicated and compassionate individual with a passion for providing exceptional care, we encourage you to apply.



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