Store Director

1 week ago

Seattle, Washington, United States Glassybaby LLC Full time

Job Summary:

We are seeking a highly motivated and experienced Store Manager to lead our retail operations and drive sales growth at Glassybaby LLC. As a key member of our team, you will be responsible for planning and directing the day-to-day operations of the store, developing strategies to improve customer service, drive store sales, and increase profitability.

Key Responsibilities:

  • Develop and implement store merchandising and promotions to maximize store traffic and sales
  • Provide excellent customer service by phone and in person through clear communication, transaction efficiency, and kind demeanor
  • Train and develop staff to reach their highest potential, achieving excellent customer service
  • Manage inventory, including processing transfer requests, receiving transfers, and performing daily, monthly, and quarterly inventory counts
  • Meet or exceed sales and profit goals of the store, while maintaining high store standards and conditions
  • Develop and provide weekly sales reports, and use CRM system to organize and share business with the department and management

Requirements:

  • Bachelor's degree
  • 5+ years retail experience
  • 5+ years of Sales or Business development experience, experience in account management
  • Cold calling experience helpful
  • 1-2 years of experience supervising employees

Physical Demands:

  • Ability to regularly lift up to 35 pounds and rarely lift to 50 pounds
  • Frequent standing and walking
  • Must be able to work in conditions that are impacted by weather and climate
  • Must be able to speak and hear well enough to conduct conversations
  • Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

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