Store Director

4 weeks ago


Seattle, Washington, United States Glassybaby LLC Full time
Job Overview

We are seeking a highly skilled Store Manager to lead our Glassybaby LLC store team. The ideal candidate will have a proven track record of driving sales growth, improving customer satisfaction, and maintaining high store standards.

Key Responsibilities
  • Sales:
    • Meet or exceed monthly sales targets
    • Develop and implement effective store merchandising and promotions to drive sales growth
    • Provide exceptional customer service through clear communication, transaction efficiency, and a kind demeanor
    • Build strong relationships with customers to increase brand loyalty and sales
  • Sales Associates:
    • Train and develop sales associates to reach their highest potential and provide excellent customer service
    • Represent the Glassybaby brand and promote its values
    • Manage sales associate schedules and address staffing needs
    • Set clear expectations for sales associate conduct and lead by example
  • Inventory:
    • Process transfer requests and receive transfers
    • Record exchanges daily and perform regular inventory counts
    • Work with the accounting team to resolve any inventory discrepancies
    • Communicate with the warehouse manager to ensure smooth inventory management
Requirements
  • Bachelor's degree
  • 5+ years of retail experience
  • 5+ years of sales or business development experience, with a focus on account management
  • Cold calling experience is a plus
  • 1-2 years of experience supervising employees
Physical Demands
  • Ability to regularly lift up to 35 pounds and rarely lift up to 50 pounds
  • Frequent standing and walking
  • Must be able to work in conditions impacted by weather and climate
  • Must be able to speak and hear well enough to conduct conversations
  • Vision abilities are critical, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Must be able to work in an environment with a moderate noise level
  • Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms

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