IT Staff SysAdmin/Help Desk Specialist

4 weeks ago


Tucson, Arizona, United States RBC Bearings Full time

Job Summary:

We are seeking a highly skilled Senior Systems Administrator and Help Desk Support Specialist to join our team at RBC Bearings. This is an exciting opportunity to work in a fast-paced, dynamic environment where you will be responsible for providing top-notch technical support to our end-users.

Key Responsibilities:

  • Deploy new equipment and software, and perform preventative maintenance on existing equipment.
  • Configure and troubleshoot networking equipment, servers, and applications.
  • Provide hands-on support and training to end-users at the desktop level.
  • Coordinate the processing of incoming calls to the Help Desk via telephone and email.
  • Record, track, and document the help desk request problem-solving process.

Requirements:

  • 7+ years of experience in IT support, with a focus on networking and server administration.
  • Strong written and oral communication skills, with the ability to interact with senior management and technical staff.
  • Deep understanding of enterprise datacenter technologies, including networking, security, and TCP/IP.
  • Network + and A+ certifications are encouraged.

About Us:

RBC Bearings is a leading international manufacturer of highly engineered precision bearings, components, and essential systems for the industrial, defense, and aerospace industries. We are committed to delivering high-quality products and services that meet customer requirements and exceed expectations.

What We Offer:

  • Bonus platforms
  • Holidays/Vacation/Sick Time
  • Tuition Reimbursement
  • Medical/Dental/Vision Plans
  • Life & Disability Insurance
  • Legal Insurance/Identity Theft
  • Flexible Schedules
  • 3 & 4-day work week

Our Ideal Candidate:

We are looking for a highly motivated and experienced IT professional who is passionate about delivering exceptional customer service and support. If you are a team player with a strong work ethic and a results-driven track record, we encourage you to apply.


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