Taxpayer Support Specialist 2

3 weeks ago


Tucson, Arizona, United States Arizona Department of Administration Full time
Job Summary

The Taxpayer Support Specialist 2 plays a vital role in providing exceptional customer service to taxpayers visiting our offices. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Receive and direct visitors, providing accurate information and assistance as needed
  • Sort and distribute daily deliveries, maintaining a high level of organization and efficiency
  • Coordinate lobby traffic, checking in visitors, assigning badges, and triaging walk-ins
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Assist with cashiering and clerking duties as needed
Requirements
  • High school diploma or equivalent required; related experience preferred
  • Strong verbal and written communication skills, with the ability to work effectively with diverse populations
  • Knowledge of generally accepted accounting practices and cash handling procedures
  • Ability to work in a team environment, with a high level of autonomy and flexibility
  • Proficient in the use of Microsoft Office applications and Google Suite
Benefits

The State of Arizona offers a comprehensive benefits package, including paid time off, health insurance, and retirement plans. Additionally, employees have access to training and development opportunities, as well as a range of employee discounts and perks.



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