Patient Financial Advocate

4 days ago


Tucson, Arizona, United States Arizona Blood and Cancer Specialists Full time

At Arizona Blood and Cancer Specialists, we are committed to delivering exceptional patient care and support. As a key member of our team, the Patient Financial Counselor plays a vital role in ensuring our patients receive the financial assistance they need to access the best possible care.

Job Summary

The Patient Financial Counselor acts as the primary point of contact for patients, providing education and support on available resources to help manage their financial needs. This role requires strong communication and coordination skills, as well as the ability to work effectively with various teams within the practice.

Key Responsibilities
  • Coordinate patient outreach to arrange phone calls or appointments to discuss financial options and available assistance programs.
  • Develop and track payment plans for patients, ensuring timely and effective financial management.
  • Identify potential assistance programs available to patients, such as copay assistance, and provide guidance on eligibility and application processes.
  • Act as an escalation point for all financial assistance questions, coordinating communication between physicians, nurses, front desk staff, and patients to ensure all relevant information is available before treatment.
Qualifications

To be successful in this role, the ideal candidate will possess a high school diploma or equivalent and at least 2 years of experience as a Financial Counselor in a medical office. Strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment, are essential for this position.

Arizona Blood and Cancer Specialists is an equal opportunity employer, and we welcome applications from qualified candidates who share our commitment to delivering exceptional patient care and support.



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