Customer Service Representative
2 weeks ago
This is a part-time position that requires availability to work every other Sunday and one Saturday a month.
**Key Responsibilities:**
- Process and verify store orders received through our internal system
- Provide reminder notifications to stores without orders
- Prepare and manage billing, paperwork, and loading documentation
- Assist with routing and logistics of our delivery fleet
- Receive and resolve customer inquiries and concerns
- Maintain accurate filing systems and customer contact information
- Process credits for stores and special orders/pick-ups
**Qualifications and Requirements:**
- High School diploma or equivalent
- 2-3 years of experience in customer-facing roles
- Excellent communication and organizational skills
- Ability to handle multiple tasks and priorities
- Strong knowledge of Microsoft Office software
- 1-2 years of experience in bookkeeping or general accounting preferred
**Additional Responsibilities:**
- Cross-train in various administrative functions
- Assist with accounts payable and receivable
- Perform inventory counts and reconciliations
- Order products and manage vendor relationships
We are committed to maintaining the confidentiality of all employee and customer information in accordance with EEO guidelines.
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