Customer Service Representative
1 day ago
Overview:
MV Transportation is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.
Responsibilities:
- Reconcile driver manifests and accurately enter data in Trapeze software
- Take reservations and provide information to customers
- Assist with the application process and prepare eligibility letters
- Prepare pre-paid tickets and assist the Accounting Manager with assigned duties
Qualifications:
- Experience with Microsoft Word and Excel
- Excellent ten-key skills and attention to detail
- Able to multi-task and work under pressure to meet deadlines
- Customer service experience required
- Strong interpersonal skills and excellent written and oral communication skills
- Excellent attendance and transit experience a plus
- Bilingual English/Spanish a plus
What We Offer:
Starting pay rate: $21/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
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