Customer Service Representative
3 weeks ago
**About River City Bank**
We are a full-service bank dedicated to providing exceptional customer service and helping our community thrive. Our team is comprised of talented professionals who are passionate about delivering financial solutions that meet the needs of our customers.
**Salary Range**
Our salary range for this position is $20-22 per hour, commensurate with experience.
**Job Description**
As a Bank Teller at River City Bank, you will play a critical role in enhancing the customer experience by accurately processing transactions, answering customer questions, and promoting bank products and services. You will be responsible for balancing each day's transactions, verifying cash totals, and performing a variety of account maintenance duties, including opening new accounts.
**Responsibilities**
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
- Process transactions accurately and efficiently, including deposits, withdrawals, and transfers
- Answer customer questions regarding banking services and promote bank products and services
- Balance each day's transactions and verify cash totals
- Perform a variety of account maintenance duties, including opening new accounts
- Follow bank policies and procedures and adhere to applicable government regulations
**Requirements**
We are seeking a highly motivated and customer-oriented individual who possesses the following skills and qualifications:
- Minimum 6 months cash handling and customer service experience
- Excellent customer service, communication, interpersonal, and problem-solving skills
- Ability to accurately process bank transactions and perform basic math calculations
- Basic computer skills
- Banking experience preferred
**Benefits**
River City Bank is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. We consider individuals seeking employment without regards to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, protected veteran/military status, or any other consideration made unlawful by federal, state, or local laws.
**Additional Information**
River City Bank does not sponsor applicants for work visas. For CA residents, please read the Notice at Collection - California before applying.
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