Store Operations Manager

6 days ago

Huntington, West Virginia, United States Value City Furniture Full time

Job Summary:

The Assistant Manager - Operations Leader is a key leader assisting the Store Manager to drive the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager.

Key Responsibilities:

  • Embodies the company's values and leads by example
  • Assists in the hiring, training, and retaining of high-quality team members who exhibit the company's values
  • Coaches the proper behaviors needed to support a world-class selling organization
  • Manages office and warehouse payroll within budgeted guidelines
  • Eliminates non-productive deliveries by utilizing best practices
  • Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
  • Ensures proper execution of best practices related to the delivery process
  • Ensures appropriate staffing levels in customer service and warehouse positions
  • Partners with the human resources team to stay on top of all training, development, and legal requirements

Requirements:

  • Bachelor's degree or equivalent combination of education and experience
  • 2+ years of leadership experience
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Proven experience in strategic and organizational development, including the ability to attract, develop, and retain best-in-class talent
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Proficient in business-related technology systems
  • Track record of servant leadership; serving others and putting team goals first
  • Owner's mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to changing market forces and shifting priorities
  • Experience managing change in large and complex environments
  • Ability to break down complex ideas and communicate them in simple and easy-to-understand ways
  • Demonstrated ability to coach and develop others to higher levels of performance
  • Demonstrated ability to drive results in a leadership role
  • Desire to continuously improve

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