Healthcare Customer Service Representative
2 days ago
We are seeking a highly skilled and detail-oriented Healthcare Customer Service Specialist to join our team at GetixHealth. As a key member of our customer service team, you will be responsible for ensuring that healthcare accounts are billed and paid accurately and timely.
Key Responsibilities- Medical Collections: Ensure that healthcare accounts are billed and paid accurately and timely.
- Customer Service: Respond to telephone inquiries, gather information, and resolve customer inquiries in a timely and professional manner.
- Communication: Communicate with customers and patients about services available and assess their needs.
- Team Collaboration: Collaborate with the team to plan and implement department goals and make recommendations to improve efficiency and effectiveness.
- Education: High school diploma or equivalent required; additional education preferred.
- Experience: Two to five years of industry experience in medical revenue cycle management required.
- Skills: Proven understanding of the medical revenue cycle, excellent verbal and written communication skills, and attention to detail.
GetixHealth is an Equal Opportunity and E-Verify Employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Lakeland, Florida, United States GetixHealth Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Healthcare Customer Service Specialist to join our team at GetixHealth. As a key member of our revenue cycle management team, you will be responsible for ensuring accurate and timely billing and payment of healthcare accounts assigned from our clients.Key ResponsibilitiesMedical Collections:...
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