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Customer Service Representative

2 months ago

Lakeland, Florida, United States GEICO Indemnity Company Full time

Customer Service Representative Job Description

**About the Role**

We are seeking a highly skilled Customer Service Representative to join our team at GEICO Indemnity Company. As a Customer Service Representative, you will be the first point of contact for our policyholders, providing exceptional customer service and support.

**Key Responsibilities**

* Answer billing questions and make policy changes
* Provide recommendations to policyholders
* Resolve customer complaints and concerns

**Requirements**

* High school diploma or equivalent
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced call center environment
* Willingness to learn new skills and adapt to changes quickly

**Benefits**

As a GEICO Associate, you will enjoy our Total Rewards Program, which includes:

* Premier Medical, Dental, and Vision Insurance
* Paid Vacation, Sick, and Parental Leave
* 401(k) Plan
* Tuition Reimbursement
* Paid Training and Licensures

**Equal Employment Opportunity**

GEICO is an equal employment opportunity employer and welcomes applications from diverse candidates. We provide a work environment that is free from discrimination and harassment.

**Accommodations**

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job.