Customer Service Representative
4 hours ago
We are seeking a skilled Customer Service Representative to join our team at GEICO's Lakeland, FL office. As a Customer Service Representative, you will be the first point of contact for our policyholders, providing exceptional service and support to ensure their needs are met.
Key Responsibilities:- Answer billing questions and make policy changes
- Provide recommendations and solutions to policyholders
- Work in a fast-paced, high-volume call center environment
- Experience providing outstanding customer service
- Effective communication and listening skills
- Ability to work in a team environment
- Minimum of high school diploma or equivalent
- Premier Medical, Dental and Vision Insurance
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
GEICO is an equal opportunity employer and provides a work environment that is free from discrimination and harassment. We are committed to diversity and inclusion in the workplace.
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