Customer Service Representative

4 hours ago


Lakeland, Florida, United States GEICO Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team at GEICO's Lakeland, FL office. As a Customer Service Representative, you will be the first point of contact for our policyholders, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:
  • Answer billing questions and make policy changes
  • Provide recommendations and solutions to policyholders
  • Work in a fast-paced, high-volume call center environment
Requirements:
  • Experience providing outstanding customer service
  • Effective communication and listening skills
  • Ability to work in a team environment
  • Minimum of high school diploma or equivalent
Benefits:
  • Premier Medical, Dental and Vision Insurance
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer and provides a work environment that is free from discrimination and harassment. We are committed to diversity and inclusion in the workplace.



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