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Licensed Insurance Customer Service Representative

2 months ago

Georgetown, Texas, United States Staff My Agency Full time

**About Staff My Agency**

We are a dynamic and growing insurance agency seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

**Responsibilities**

  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.

**Benefits**

  • Competitive hourly pay plus commission/bonus structure.
  • Opportunity for growth and advancement within our agency.
  • Simple IRA and group life insurance benefits.
  • Health benefits and paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.

**Requirements**

  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to work in a team environment and multitask effectively.
  • Proactive problem-solving skills and a customer-centric approach.
  • Ability to learn and adapt to new computer functions and applications.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
  • Availability to work a standard Monday-Friday schedule.