Administrative Support Specialist

2 months ago

Austin, Texas, United States Watkins Insurance Group Full time
Job OverviewPOSITION SUMMARY

The Administrative Support Specialist plays a crucial role in ensuring the smooth operation of our office environment. The ideal candidate will excel in a dynamic setting that demands effective multitasking abilities. You are adaptable, proactive, and possess a strong work ethic. Responsibilities include providing comprehensive office support, including Front Desk reception duties.

If you enjoy taking on diverse responsibilities, this position is tailored for you.


ARE YOU THE RIGHT FIT?
  • Customer-Centric: Your interactions with clients should be characterized by warmth, professionalism, and a helpful attitude. Empathy is key to leaving a lasting positive impression.
  • Detail-Oriented: You will be responsible for reviewing and verifying data accuracy to improve processes and enhance client service.
  • Highly Organized: Staying focused on multiple tasks and managing your time effectively is essential to proactively meet deadlines.
  • Strong Communicator: You will engage with clients, carrier representatives, and agents to gather information or relay important updates. Excellent verbal and written communication skills are vital for conveying clear and concise information, and being a good listener is equally important.
  • Collaborative Team Member: Being easy to work with and willing to assist colleagues is crucial, as our agency's success relies on seamless teamwork.
QUALIFICATIONS REQUIRED
  • High School diploma or equivalent.
  • A minimum of three years of relevant experience in an office or administrative support role, including prior customer service experience.
  • Familiarity with standard office equipment, such as modern phone systems, scanners, and copiers.
  • Proficient in Microsoft Office (Outlook, Excel, and Word), with a willingness to learn new software and systems.
  • Ability to maintain confidentiality of sensitive information.
  • Commitment to adhering to an established work schedule, with potential evening and weekend hours.
  • Willingness to travel to various work locations as needed.

BENEFITS OFFERED

At Watkins Insurance Group, we prioritize building strong relationships with our team members, clients, and the community. Our core values guide us in fostering a culture of service. As a member of our organization, you will enjoy a competitive compensation package. All full-time employees are eligible for benefits starting on the first of the month following their employment. We take pride in offering a comprehensive benefits and work environment package designed to enhance both your professional and personal life.

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