Patient Services Team Lead
16 hours ago
Patient Services Manager
About the RoleWe are seeking a skilled Patient Services Manager to lead our patient services team in an acute care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs.
The ideal candidate will have excellent leadership skills and the ability to hire, direct, coach, train, and develop patient service team members. You will also ensure that patient services staff assist in achieving stated patient satisfaction goals and comply with regulatory standards.
In addition, you will participate in leading patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
About TouchPointTrouble-free navigation The comprehensive document has crucial data concerning TouchPoint, including the necessary qualifications and required skills needed to succeed in this role.
Estimated Salary: $83,500 - $112,000 per year
- Establishes Goals and Oversees Implementation: Establishes goals and oversees the implementation of patient food services needs based on medical direction and patient population.
- Hires and Develops Team Members: Hires, directs, coaches, trains, and develops patient service team members.
- Complies with Regulatory Standards: Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
- Ensures Patient Satisfaction: Ensures patient services staff assists in achieving stated patient satisfaction goals.
- Participates in Quality Assurance: Participates in leading patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
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