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Field Service Engineer

2 months ago


New York, New York, United States Elektropraktiker Full time

Company Overview:
Elektropraktiker is at the forefront of technological advancement, enabling the future of connectivity and automation. Our commitment to innovation drives us to support the development of cutting-edge solutions in the semiconductor industry.

Position Summary:
We are looking for a Production Support Engineer to join our dynamic team. This role is essential in ensuring the optimal performance of our testing systems, which are crucial for the production of microchips.

Your Responsibilities:
- Execute installation, upgrades, calibration, and maintenance of testing systems in accordance with industry standards.
- Diagnose and resolve technical issues, ensuring minimal downtime.
- Integrate systems and services seamlessly into client environments.
- Customize and configure software systems to meet specific client needs and regulatory requirements.
- Address a wide range of hardware and software challenges, applying analytical skills to find effective solutions.
- Gather and assess customer feedback to inform product enhancements and innovations.
- Manage short-term projects effectively, utilizing project management best practices.

Your Qualifications:
- Bachelor’s or Master’s degree in Electronic Engineering or a related technical field, with relevant practical experience.
- Proficiency in MS Office; familiarity with Linux (Redhat) and IT networking is preferred.
- Strong communication and presentation abilities.
- Proven troubleshooting expertise.
- Ability to collaborate in a global team environment and work independently under pressure.
- Valid driver’s license.
- Proficient in English; knowledge of German is a plus.
- Experience with Python or Perl programming is advantageous.

What We Offer:
- Flexible working hours and the possibility of remote work.
- Generous vacation policy, with options for additional leave.
- Competitive salary and a performance-based bonus structure.
- Comprehensive onboarding and ongoing training programs, including language courses and professional development opportunities.
- A supportive work environment with health and wellness initiatives.

Join us in shaping the future of technology. We look forward to your application.