Field Service Engineer

6 days ago


New York, New York, United States TTG Imaging Solutions LLC Full time
Job Title: Field Service Engineer

TTG Imaging Solutions LLC is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing imaging equipment at various customer sites.

Key Responsibilities:
  • Install, service, and maintain imaging equipment, including PET, PET/CT, CT, SPECT, and SPECT/CT systems.
  • Provide exceptional customer service and support, ensuring prompt and courteous service at all times.
  • Effectively communicate with customers, team members, and management, providing customer, competitive, and sales lead information as needed.
  • Perform system installations, troubleshooting, repairs, testing, and maintenance, using technical abilities and independent judgment.
  • Log and complete reports detailing service calls, including call types, services completed, and recommended parts for next service visit.
Requirements:
  • Associate Degree in electronics or engineering discipline, and/or military equivalent training.
  • 2+ years of experience with molecular imaging equipment, including PET, PET/CT, CT, SPECT, and SPECT/CT systems.
  • Valid driver's license.
  • Strong customer service and communication skills.
  • Proficient with Cloud IOS, Microsoft Word, Excel, and CRM.
  • Expert-level experience with standard and metric tools.
Working Conditions:

Work is performed at hospitals, clinics, and physician offices. Employee must be able to work in confined areas, drive to and from facilities in all weather situations, and travel may be extensive.

Performance of job duties has a reasonably anticipated risk of occupational exposure to blood-borne pathogens or other infectious materials that require following extensive safety precautions and may include the use of protective equipment.



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