Post Closing Specialist

4 weeks ago


Villa Park, Illinois, United States Fay Financial Full time
Post Closer Job Description

Fay Servicing is a leading mortgage servicer committed to providing innovative solutions for performing and non-performing mortgage loans. We understand that our customers are homeowners, not just loan numbers.

As a Post Closer, you will be responsible for the post-closing process, including warehouse and secondary market file delivery, clearing and curing of post-close audit items, investor suspense items, post-purchase audits, insuring, trailing documents, creating boarding tapes, and boarding loans to the servicing system.

Key Responsibilities:
  • Scan, upload, and index closing packages received from title companies
  • Deliver collateral packages to the warehouse bank timely
  • Ensure closed loans comply with federal, state laws, and company policies and investor guidelines
  • Review closed loans for accuracy and completeness, delivering complete documentation to investors
  • Communicate with investors to resolve post-closing and post-purchase audit discrepancies
  • Verify stipulations requested are valid and met to ensure loans are saleable/purchased
  • Communicate discrepancies found within closed loan files and coordinate solutions to resolve
  • Work with Originations, borrower/broker, and title for timely resolution of outstanding items
  • Collaborate with the Secondary Market team to resolve post-close curative items expediently and accurately
  • Follow up on receipt of trailing documents and ensure they are in compliance, delivering to investors within required time frames
  • Prepare loan boarding tapes for service retained loans
  • Upload loan packages to the servicing system based on investor specifications
Requirements:
  • High school diploma; GED required
  • 2+ years of residential mortgage experience
  • Broad knowledge and understanding of mortgage loan documents
  • Strong organizational and communication skills
  • Demonstrated teamwork and customer service skills
  • Attention to detail and ability to manage workflow effectively

Fay Servicing is an equal opportunity employer and participates in E-Verify. We value diversity, equity, and inclusion and strive to create a workplace where everyone feels valued and respected.



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