Post Shipment Service Specialist
6 hours ago
The Post Shipment Service Specialist is responsible for coordinating and executing warranty work, repairs, and product returns. This role requires effective communication and coordination with customers, suppliers, and internal teams to ensure timely and efficient resolution of issues.
Key Responsibilities- Coordinate product returns and warranty claims
- Communicate with customers and suppliers to resolve issues
- Develop and implement cost-effective solutions
- Provide technical support and guidance to internal teams
- Maintain accurate records and databases
- Collaborate with cross-functional teams to achieve customer satisfaction
- Bachelor's degree in Mechanical or Electrical Engineering
- Proficiency in Autodesk Navis Works and Autodesk Design Review
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Strong analytical and technical skills
This role requires working in a temperature-controlled environment with occasional travel to attend training and meetings. The ideal candidate will be able to maintain a high level of customer satisfaction while working in a fast-paced environment.
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Post Shipment Service Specialist
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Post Shipment Service Coordinator
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Melrose Park, Illinois, United States Powell Industries Full timeJob SummaryAs a Post Shipment Service Specialist at Powell Industries, you will play a critical role in ensuring customer satisfaction by managing repairs and warranty activities. This position requires strong communication and problem-solving skills, as well as the ability to work effectively with internal and external departments.Key...
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