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Retail Sales Representative
2 months ago
About the Role:
As a Retail Sales Associate at Orangetheory, you will be responsible for providing exceptional customer service and sales support to our members and guests.
Key Responsibilities:
- Greet and engage with members and guests, providing a warm and welcoming experience.
- Work at the front desk, handling tasks such as answering inquiries, processing transactions, and providing general support.
- Conduct studio tours, showcasing our facilities and services to prospective members.
- Sell memberships and promote our services to help drive studio growth and revenue.
- Follow up with prospective clients to ensure a smooth onboarding process.
- Handle member concerns and issues in a professional and objective manner, with the goal of resolving the issue to their satisfaction.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong sales and customer service skills.
- Ability to work a flexible schedule, including evenings and weekends.