Xfinity Retail Sales Consultant, Full-Time
1 month ago
As a Retail Sales Consultant at Comcast, you will play a critical role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to deliver a world-class sales and service experience. This is a full-time position that requires moderate supervision and guidance, with a focus on individual results and team impact.
Core Responsibilities- Represent our products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives.
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
- Perform operational and administrative tasks.
- Partner with customer care to resolve customer issues, as appropriate.
- Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Comply with all company and retail operational policies and procedures.
- Complete training requirements and actively engage in team huddles and learning.
- Know and understand sales compensation plan and its key elements.
- Work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
- Be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
- Competitive base pay and potential for significant upside above targeted earnings through our sales compensation programs.
- Total Rewards package, including best-in-class benefits, to support your physical, financial, and emotional well-being.
- Opportunities for growth and development through training and learning programs.
- A collaborative and dynamic work environment with a focus on teamwork and customer satisfaction.
- High School Diploma or equivalent required.
- 2-5 years of relevant work experience.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to carry and lift up to 25-pound boxes.
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.
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