Service Advisor Manager

18 hours ago


Hempstead, New York, United States Garden City Jeep Chrysler Dodge Inc Full time
About Us:
Garden City Jeep is a proud member of the VIP Automotive Group, known for its exceptional leadership and customer-focused culture. We strive to create exceptional value and experiences for every customer, surpassing our competitors.

Job Description:
The Automotive Service Advisor role involves providing exceptional customer service, scheduling service appointments, and gathering customer and vehicle data prior to arrival. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Advise customers on car care and stress the importance of maintaining vehicles per manufacturers' specifications.
  • Provide comprehensive and precise written cost estimates for labor and parts.
  • Set a 'promised time' for service completion, coordinating with the dispatcher if needed.
  • Secure customer signatures on repair orders and provide copies for their records.

Qualifications:
  • High school diploma or equivalent required
  • 2+ years of previous service advisor experience
  • 1 year of dealership setting experience

Benefits:
  • Medical and dental insurance
  • 401(k) retirement plan
  • Employee discounts on vehicle purchases, parts, and service


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