Automotive Service Consultant

1 week ago


Hempstead, New York, United States Garden City Jeep Chrysler Dodge Inc Full time

Garden City Jeep is part of the esteemed VIP Automotive Group, a leader in Long Island's automotive industry. We pride ourselves on delivering exceptional customer experiences and fostering a culture of continuous growth and development.

We are seeking an experienced Automotive Service Advisor to join our team at Garden City Jeep Chrysler Dodge Inc. This full-time opportunity offers a competitive salary, with an estimated annual compensation of $140,000 - $190,000, inclusive of commission and bonuses.

About the Role:

The successful candidate will be responsible for providing exceptional customer service, scheduling appointments, and managing service workflows. Key duties include:

  • Scheduling and Customer Service: Schedule service appointments, gather customer data, and greet customers promptly and courteously.
  • Vehicle Inspection and Recommendations: Conduct thorough vehicle inspections, consult service history, and recommend necessary services.
  • Estimates and Communication: Provide comprehensive written estimates, explain costs and time requirements to customers, and obtain proper authorization for additional repairs.
  • Repair Order Management: Secure customer signatures on repair orders, provide copies for their records, and establish payment methods.
  • Quality Control and Improvement: Implement quality control measures to minimize comebacks and uphold high customer satisfaction standards.

Requirements:

To excel in this role, candidates must have:

  • At least 2 years of previous service advisor experience
  • 1 year of dealership setting experience

Benefits:

Our comprehensive benefits package includes:

  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Employee Discounts on Vehicle Purchases, Parts, and Service
  • Paid Time Off
  • Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
  • Comprehensive Employee Recognition Programs
  • Opportunities for Career Advancement
  • Professional Development Assistance

Work Schedule:

This is a Monday-to-Friday position with opportunities for career growth and professional development.

Contact Information: Please do not contact us via email or phone; we appreciate your understanding.



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