Automotive Service Advisor Lead

3 days ago


Hempstead, New York, United States Garden City Jeep Chrysler Dodge Inc Full time
Job Summary:
Garden City Jeep is a leading member of the VIP Automotive Group, renowned for its exceptional leadership and customer-focused culture. As an Automotive Service Advisor, you will play a vital role in delivering exceptional value and experiences to every customer.

We offer a competitive salary of $145,000-$195,000, inclusive of commission and bonuses, making this an attractive opportunity for experienced service advisors. Our comprehensive benefits package includes medical and dental insurance, a 401(k) retirement plan, and employee discounts on vehicle purchases, parts, and service.

Key Responsibilities:
  • Schedule service appointments and gather customer and vehicle data prior to arrival when possible.
  • Greet customers promptly and courteously, obtaining necessary vehicle information.
  • Clearly document customer's vehicle issues on repair orders with accuracy.
  • Conduct test drives with customers or refer to a test technician to confirm identified problems.
  • Consult service history, inspect vehicles, and recommend additional necessary services.

Requirements:
  • 2+ years of previous service advisor experience
  • 1 year of dealership setting experience


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