Service Operations Assistant

3 days ago


West Hempstead, New York, United States Mavis Tire Supply Full time
About the Position: We are seeking an experienced Automotive Service Representative or Tire Sales and Repair Coordinator to join our team. The successful candidate will have a strong understanding of automotive repairs and maintenance, as well as excellent communication and customer service skills. Responsibilities will include scheduling appointments, ordering parts, and ensuring the timely completion of jobs. In addition, this role will involve working closely with customers to understand their needs and provide personalized recommendations for tire and repair services. Candidates should have a proven track record of success in providing excellent customer service, meeting sales targets, and managing multiple priorities in a fast-paced environment.

Requirements: To be eligible for this position, candidates must have at least 1 year of experience in automotive repairs and/or tire sales. Additionally, they must possess basic math and PC skills, as well as excellent communication and interpersonal skills. A high school diploma or equivalent is also required. Knowledge of under-car repairs, alignments, tires, and exhaust systems is a plus. Basic supervisory/leadership skills are also required to be fully effective in the role.

Salary: Estimated salary: $45,000 - $60,000 per year, depending on experience and qualifications.

Bonus Structure: We offer a bonus structure based on sales performance and other metrics. This includes a base bonus, which is guaranteed regardless of sales performance, as well as a variable bonus that is tied to specific sales targets and other objectives.

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