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Care Coordinator

1 month ago

Houston, Texas, United States The Council on Recovery Full time
Job Title: Care Coordinator

The Council on Recovery is a 501(c)(3) not-for-profit organization dedicated to providing services and information to individuals affected by alcohol, drugs, and related issues. We are seeking a Care Coordinator to join our team.

Job Summary

The Care Coordinator will be responsible for managing and coordinating client care through various means of support, including telephonic, chats, emails, and direct client interaction. This role involves providing information and resources, assessing client needs, crisis intervention services, and facilitating warm handoffs to internal and external programs.

Key Responsibilities
  • Provide professional support to clients via phone, chat, and email
  • Assess client needs and provide resources and referrals as needed
  • Facilitate crisis intervention services and warm handoffs to internal and external programs
  • Develop and maintain relationships with community resources and service providers
  • Participate in clinical supervision and ongoing education to enhance skills and knowledge
Requirements
  • Bachelor's Degree required; Master's Degree in social work, psychology, counseling, or related field preferred
  • Relevant licensure such as LPC, LCDC, LMSW; or 5+ years of relevant experience
  • Bilingual preferred
  • Experience with substance abuse evaluation, counseling, and case management
  • Understanding of ASAM and DSM 5 diagnostic criteria for substance use disorder and mental health disorders
What We Offer
  • Great culture with a commitment to leading and working with integrity
  • Balance and flexibility with leave and holidays throughout the year
  • Space to learn with clinical supervision, opportunities for CEU's, and experienced peers
  • Solid health benefits with medical, dental, and vision options
  • 403 (b) options with company match