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Team Leader

2 months ago

Lexington, Virginia, United States Ruby Tuesday Full time
Shift Leader Job Overview

The Shift Leader is responsible for managing the restaurant's daily activities. This role encompasses leading and mentoring team members, ensuring guest satisfaction, managing operational costs, maintaining safety and quality standards, and driving profitability. The ideal candidate should possess a professional attitude and demonstrate the ability to train and develop staff effectively.

Core Responsibilities:
  • Oversee hourly staff, conduct performance assessments, and offer support.
  • Recruit and onboard new employees, create work schedules, and delegate responsibilities.
  • Control food expenses, manage stock levels, and ensure compliance with health and safety regulations.
  • Implement and supervise service training programs and the service model.
  • Guarantee smooth daily operations while adhering to company guidelines.
  • Inspect food and beverage preparation, verify equipment functionality, and oversee inventory management.
  • Execute new strategies and uphold the organization's core values.
Qualifications:
  • Must be at least 21 years old with a High School Diploma; a Bachelor's Degree is preferred.
  • At least 2 years of experience in restaurant management is preferred.
  • ServSafe Certification is preferred or must be obtained within 90 days.
  • Possession of a valid Driver's License and a commitment to outstanding service.
  • Demonstrated success in driving sales and motivating teams.
  • Excellent communication and problem-solving abilities.
  • Physical capability to work extended hours and manage various tasks.
Physical Demands:

This role requires consistent attendance, the ability to stand for long periods, and the capacity to lift up to 50 lbs. Adequate vision and tolerance to varying temperatures are also necessary.

Perks:
- Competitive salary based on location
- Opportunities for advancement and professional growth