In-Seat Hospitality Associate

1 week ago

Quincy, Washington, United States Legends Full time
Position Overview:

The In-Seat Server role is dedicated to delivering outstanding guest experiences while collaborating effectively within the Clubs, Suites, or In-Seat settings.

Company Overview:
Legends is a comprehensive agency focused on providing exceptional solutions for iconic brands. Our approach encompasses a 360-degree service model, ensuring that every project benefits from our integrated Global Planning, Global Sales, and Hospitality services across various sectors, including professional sports, collegiate events, attractions, entertainment, international engagements, and conventions.

Our most valuable asset is our team. The expertise of our staff drives our commitment to creating tailored solutions for our partners. With over 300 years of combined experience in sales, sponsorship, analytics, valuation, hospitality, and operations, we are well-equipped to meet diverse client needs.

Key Responsibilities:

The In-Seat Server is responsible for providing exceptional service while working collaboratively in the Clubs, Suites, or In-Seat areas.

  • Engage with guests to ensure their satisfaction and enhance their experience.
  • Deliver personalized service with meticulous attention to detail, aiming to surpass guest expectations.
  • Serve a variety of beverages, including soft drinks, water, wine, and both draft and bottled beer.
  • Collaborate with fellow team members and other service departments within the venue.
  • Assist service staff by clearing and cleaning tables and delivering food items.
  • Complete opening, closing, and side work tasks as assigned.
  • Maintain knowledge of other food, beverage, and retail options available within the venue.

Qualifications:

  • Applicants must be at least 18 years old.
  • Ability to interact positively with colleagues to ensure adherence to service standards.
  • Basic understanding of food and beverage preparation, service standards, and guest relations.
  • Capable of multitasking in a dynamic, team-oriented environment.
  • Proficient in reading, speaking, and writing in English to effectively communicate with guests.
  • Able to lift and transport items weighing between 10-30 pounds, and occasionally up to 50 pounds.
  • Willingness to work during all venue events, including extended hours, nights, weekends, and holidays.
  • Possess sufficient mobility to perform assigned tasks, including reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
  • Two to three years of experience in a fast-paced, high-end club or restaurant setting is preferred.

Adhere to safe work practices, follow all safety policies and procedures, and complete necessary safety training.

Compensation:
$16.28 per hour

Legends provides a comprehensive range of benefits for eligible employees, including retirement savings plans such as 401(k). Eligibility for part-time or seasonal employee benefits is subject to legal and company requirements.

Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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