Front Desk Associate- Residence Inn Boston Downtown South End
4 months ago
Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. General Responsibilities: Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure. Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm reservations, assign guest rooms Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency Ensure that all complaints regarding service and/or accommodations are investigated and resolved Maintain knowledge of hotel policies including rates, discounts, special offers and community events Maintain knowledge of upcoming events, local area, and hotel offerings Ensure prompt delivery of billing to guests Process all payments types e.g. charges, cash, checks, debit or credit cards Discreetly handle confidential guest information Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns Ensure lobby and shared areas are neat and orderly Adhere to all Colwen and brand standards Maintain STRICT key controls Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift Requirements: One year of hotel related experience preferred Bilingual - English/Spanish Excellent verbal and written communications skills Strong organizational skills and attention to detail Superior interpersonal and customer service sills, ability to deal with difficult guests Familiarity with local area, ability to provide directions and maps to local attractions and destinations Proficient with Microsoft Office Suite and common computer software programs Ability to learn computer software programs and operate property management system Willingness to work 7-day rotational work schedule including nights, weekends, and holidays We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan - Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts - Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
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Quincy, Massachusetts, United States Enterprisemed Full timeA dynamic Family Medicine Physician is sought to join our esteemed practice in the south shore area. This is an exceptional opportunity to be part of a well-established primary care group with multiple offices, offering a 4-day workweek and a 1:1 Medical Assistant per Physician. Our practice is part of a primary care practice group with 9 office locations,...
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Front Desk Supervisor Marriott Boston Quincy
1 month ago
Quincy, Massachusetts, United States Crescent Services Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Services. As a Front Desk Supervisor, you will be responsible for leading the daily operations of the Front Desk staff, maximizing revenues and profits while ensuring optimal guest satisfaction.Key Responsibilities:Supervise...
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Front Desk Supervisor
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Quincy, United States Marriott Boston Quincy Full timeDescriptionWe are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you. We offer excellent benefits including medical/dental/vision, company-paid life insurance, short/long-term disability insurance, matching 401k, free meals, hotel discounts, and...
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Front Desk Supervisor
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Quincy, United States Integrated Dermatology Full timeCompany Description Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team! Job DescriptionDuties: Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules Hiring firing and performance evaluations of front desk staff Supervising and training...
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Front Desk Agent SHQUMA
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Quincy, United States Giri Hotel Management LLC Full timeDescription Calling all Customer Service Superstars! The dual brand Staybridge/Holiday Inn Quincy is now hiring for a Front Desk Agent Full Time. Must be detail oriented, able to work on own and in a team, and must have good communication skills. Full time hours available. The salary is $18.00/Hour Why Giri Hotels? Benefits to working at our hotel include:...
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Front Desk Coordinator
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Front Desk Supervisor
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2 weeks ago
Quincy, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
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Quincy, Massachusetts, United States Enterprisemed Full timePractice DetailsOur primary care group is seeking a Family Medicine Physician to join our team in the south shore area. The ideal candidate will have a strong work ethic and excellent communication skills.Work-Life BalanceWe offer a 4-day workweek with 32 clinical hours, allowing for a great balance between work and personal life. Our Medical Assistants work...
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Front Desk Representative
4 weeks ago
Quincy, Massachusetts, United States Giri Hotel Management LLC Full timeCustomer Service OpportunityAre you a detail-oriented individual with excellent communication skills? Giri Hotel Management LLC is seeking a Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for managing online, phone, and in-person room reservations, welcoming guests, and ensuring a smooth check-in and check-out process. You...
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Front END Lead Full Time
1 month ago
Quincy, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
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3 weeks ago
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PT Courtesy Clerk-Bundler
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PT Night Audit SHQUMA
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Quincy, United States Enterprise Medical Recruiting Full timeA federally qualified health center south of Boston is adding a Pediatrician to our dynamic staff. We are a not-for-profit Federally Qualified Health Center (FQHC) dedicated to providing preventive, primary care, and
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Cart & Janitorial Associate>
5 months ago
Quincy, United States Walmart Full timeWalmart - 301 Falls Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
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Cart & Janitorial Associate
2 months ago
Quincy, United States Walmart Full timeWalmart - 301 Falls Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...