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Stadium Service Associate
2 months ago
The In-Seat Server role is dedicated to delivering outstanding guest experiences while collaborating effectively within the Clubs, Suites, or In-Seat settings.
Company Background:
Legends is a comprehensive agency focused on providing tailored solutions for iconic brands. Our approach encompasses a 360-degree service model, ensuring that every project benefits from our diverse expertise.
Our Global Planning, Sales, and Hospitality services work in unison to guarantee success across various sectors, including professional sports, collegiate events, attractions, entertainment, international engagements, and conventions.
Our greatest asset is our team. The collective knowledge and experience of our staff drive our commitment to crafting exceptional solutions for our partners.
With over 300 years of combined leadership experience in sales, sponsorship, analytics, hospitality, and operations, we are well-equipped to meet our clients' needs.
Key Responsibilities:
The In-Seat Server is responsible for providing remarkable guest service while working harmoniously in the Clubs, Suites, or In-Seat areas.
- Engage with guests to ensure their satisfaction.
- Deliver personalized service and meticulous attention to detail that surpasses guest expectations.
- Serve a variety of beverages, including food, soda, water, wine, and draft or bottled beer.
- Collaborate with fellow team members and other service departments within the venue.
- Assist the service team by clearing and cleaning tables and delivering food.
- Complete opening, closing, and side work tasks as assigned.
- Maintain knowledge of other food, beverage, and retail options available within the venue.
Qualifications:
- Applicants must be at least 18 years old.
- Ability to interact positively with colleagues to uphold company service standards.
- Basic understanding of food and beverage preparation, service standards, guest relations, and etiquette is required.
- Capability to multitask in a fast-paced, team-oriented environment.
- Proficiency in reading, speaking, and writing in English to communicate effectively with guests.
- Physical ability to lift and transport items weighing between 10-30 pounds, and occasionally up to 50 pounds.
- Availability to work all venue events, including extended hours, nights, weekends, and holidays.
- Must possess sufficient mobility to perform assigned tasks, including reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
- Experience of two to three years in a high-end club or restaurant setting is preferred.
Adhere to safe work practices, comply with all safety policies and procedures, and complete required safety training.
Compensation:
$16.28 per hour
Legends provides a comprehensive range of benefits for eligible employees, including retirement savings plans such as 401(k). Eligibility for part-time or seasonal employee benefits is subject to legal and company requirements.
Legends is an Equal Opportunity employer.
All qualified candidates will be considered for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.