Retail Sales Associate

6 days ago


Quincy, Washington, United States Legends Hospitality Full time
Job Summary

The Cashier - Merchandise Sales is a key role within Legends Hospitality, responsible for delivering exceptional customer service and driving sales of merchandise to guests. This position requires a strong focus on customer satisfaction, attention to detail, and a positive attitude.

Key Responsibilities
  • Sales and Customer Service: Provide exceptional customer service to internal and external guests, ensuring a positive experience and exceeding expectations.
  • Merchandise Sales: Sell merchandise to guests, including recommending and locating products, handling cash and operating a register, and maintaining a clean and organized store.
  • Inventory Management: Ensure that all merchandise is correctly labeled and displayed, and report any defective or damaged items to management.
  • Security and Safety: Watch for and recognize security risks and thefts, and report to security and management.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales goals and provide excellent customer service, and maintain effective interpersonal and oral communication skills.
Requirements
  • Customer Service Skills: Excellent guest service skills, with a focus on exceeding customer expectations.
  • Mathematical Skills: Ability to perform simple mathematical calculations and accurately handle money and count change.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Attention to Detail: Ability to maintain a clean and organized store, and ensure that all merchandise is correctly labeled and displayed.
  • Communication Skills: Effective interpersonal and oral communication skills, with the ability to work with colleagues and guests.
Qualifications
  • Age: Must be 18 years or older.
  • Education: High school diploma or equivalent.
  • Experience: Previous retail or sales experience preferred.
Working Conditions

This role requires working in a fast-paced retail environment, with frequent interactions with guests and colleagues. The ability to work in a team environment and maintain a positive attitude is essential.



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