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Receivables Management Specialist
2 months ago
Surya Carpet is a forward-thinking home decor company that serves a diverse range of lifestyles. Our meticulously curated selection of stylish furniture, rugs, textiles, lighting, wall art, and decorative accents is available globally through top retailers, interior designers, and online platforms. The Surya Carpet family encompasses several renowned brands, including Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. We are proud to have been recognized multiple times on the Inc. 5000 list of the fastest-growing privately held companies in America.
Key Responsibilities of the Receivables Management Specialist:
- The Receivables Management Specialist will ensure all customer interactions are conducted with professionalism and promptness.
- Maintain follow-ups, track commitments, and ensure adherence to promises made to clients.
- Manage collection duties and responsibilities effectively.
- Oversee the timely collection of overdue balances from business-to-business accounts.
- Notify clients of overdue balances through various communication methods, including phone calls, emails, and written correspondence.
- Address inquiries from clients regarding outstanding invoices.
- Investigate discrepancies and reconcile customer accounts as necessary.
- Resolve billing issues and discrepancies related to underpayments or overpayments.
- Process credits and adjustments as authorized by management.
Qualifications for the Receivables Management Specialist:
- Proficient in Microsoft Excel and Word.
- Familiarity with accounts receivable processes is preferred.
- Ability to adapt and collaborate effectively with team members.
- Capable of managing a wide range of tasks and prioritizing multiple responsibilities.
- Strong verbal and written communication skills, along with well-developed interpersonal and organizational abilities.
- Demonstrated commitment to the role and the organization, with flexibility to work additional hours when required. Punctuality and reliability are essential.
- Experience in collections is preferred, but training will be provided.
Surya Carpet is an equal opportunity employer, providing fair employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, ensuring a workplace free from bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.