Hotel Room Attendant

5 days ago


Houston, Texas, United States Magnolia Houston Full time

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our Housekeeping team at Magnolia Houston as a Room Attendant. As a key member of our team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, corridors, and public areas.

Responsibilities:

  • Provide exceptional cleaning and maintenance services to guest rooms, corridors, and public areas, adhering to high standards of quality and attention to detail.
  • Collaborate with team members to ensure seamless communication and effective problem-solving to meet guest needs.
  • Take initiative to resolve guest complaints and create loyalty by going above and beyond to provide exceptional service.
  • Utilize your passion and knowledge to ensure completion of all cleaning responsibilities, maintaining a safe, clean, and organized environment.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date with industry best practices.

Requirements:

  • Flexibility to work a variety of shifts, including weekends and holidays, as needed.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • Ability to lift, push, and pull heavy objects, as well as stand for long periods of time.
  • High school diploma or equivalent required; prior experience in housekeeping or a related field preferred.


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