Insurance Customer Service Representative/Trainer
1 month ago
We are seeking a highly skilled and experienced Insurance Customer Service Representative/Trainer to join our team at Michigan Farm Bureau. As a key member of our Field Force, you will be responsible for providing exceptional customer service, training, and support to our agents and customers.
Key Responsibilities- Provide comprehensive customer service to agents and customers, including answering and resolving policy issues, and assisting with billing and insurance coverages.
- Train and support Field Customer Service Representatives, Agent Staff, and Agents on all lines of business and products.
- Oversee daily office operations, including creating and managing employee schedules, ordering office supplies, and adhering to budget.
- Proactively research and resolve policy issues, and take ownership of complaints and inquiries.
- Accept and apply payments from customers, and handle all monies according to money handling procedures.
- High school diploma or equivalent required.
- Experience with Microsoft Outlook, Word, Excel, and PowerPoint required.
- Active P/C license required or must be successfully obtained within 90 days of employment.
- Keyboarding skills with accuracy required.
- Willingness to pursue continuing job-related training and education required.
- Associates degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance, or finance.
- Minimum one year of experience in insurance processing preferred.
- One-year professional office experience and customer service preferred.
-
Insurance Customer Service Representative
4 weeks ago
Grand Ledge, Michigan, United States State Farm Insurance Full timeJob SummaryAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers regarding policy inquiries and claims, and...
-
Insurance Account Representative
4 weeks ago
Grand Rapids, Michigan, United States Mike VanDerMeulen - Farmers Insurance Full timeJob Summary:As a key member of the Mike VanDerMeulen - Farmers Insurance team, the Insurance Account Representative will play a vital role in promoting and selling our comprehensive range of insurance products to prospective clients. This is a challenging yet rewarding opportunity for individuals who are passionate about helping others protect their assets...
-
Grand Rapids, Michigan, United States Staff My Agency Full timePosition OverviewA successful Staff My Agency team is seeking a qualified professional to fill the role of Licensed Insurance Customer Service Representative. A Property and Casualty license is required for this position.We are looking for a licensed, energetic professional who is interested in helping our business grow through value-based conversations and...
-
Insurance Account Representative
1 month ago
Grand Rapids, Michigan, United States Mike VanDerMeulen - Farmers Insurance Full timeJob OverviewWe are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Mike VanDerMeulen - Farmers Insurance. As a key member of our sales team, you will play a crucial role in promoting and selling our comprehensive range of insurance products to prospective clients.Key ResponsibilitiesBuild and maintain strong...
-
Insurance Representative
3 weeks ago
Grand Rapids, Michigan, United States New York Life Insurance Company Full timeAbout New York Life Insurance CompanyNew York Life Insurance Company is a renowned leader in the insurance and financial services industry, offering a unique blend of entrepreneurial spirit and collaborative environment.As an Insurance Agent/Financial Professional at New York Life Insurance Company, you will have the opportunity to make a meaningful impact...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States Enterprise Holdings Full timeCustomer Experience RepresentativeAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers have a positive and memorable experience with our brand.Key Responsibilities:Meet and greet customers in a professional and friendly mannerProcess...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Adecco US, Inc. Full timeAdecco is hiring for Customer Service Representative jobs in various locations. As a Customer Service Representative, you will respond to customer inquiries via phone, email, and live chat, assist with product information, orders, and issue resolution, and provide accurate information to ensure customer satisfaction.Competitive benefits include medical,...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Ridge Tefft - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative at Ridge Tefft - State Farm Agent, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to establish and maintain strong relationships with our customers, ensuring their needs are met and exceeded.Responsibilities:Provide prompt and accurate customer...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Cesar Ramos - State Farm Agent Full timeJob OverviewCesar Ramos Insurance Agcy Inc is seeking a highly organized and efficient specialist to fulfill a hybrid role (80% Service/20% Sales) of administrative duties and supporting insurance agents in gaining and keeping customers; with some light sales involved.Key ResponsibilitiesEstablish customer relationships and follow up with customers, as...
-
Customer Service Representative
1 month ago
Grand Rapids, Michigan, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Potential with Symmetry Financial Group - Gary UyemuraAre you ready to embark on a career that offers limitless growth opportunities and a chance to build a successful business?At Symmetry Financial Group - Gary Uyemura, we're seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our team, you'll...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States West Coast Self-Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Assistant Property Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and operational property.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States The Kendall Group Full timeCustomer Service RepresentativeThe Kendall Group is seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders, and providing excellent customer service.Key Responsibilities:Maintain a positive and professional attitude...
-
Customer Service Representative
4 weeks ago
Eaton Rapids, Michigan, United States STEVE BARTSHE STATE FARM Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Steve Bartshe State Farm. As a Customer Service Representative, you will be responsible for providing exceptional customer service to State Farm policyholders. You will work closely with the State Farm Agent and other team...
-
Customer Service Representative
1 month ago
Grand Rapids, Michigan, United States Gallagher Full timeIntroduction: Gallagher's global brokerage team is seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service, identifying and assessing customer needs, and resolving issues in a timely and professional manner. We believe that every candidate...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Equity LifeStyle Properties Full timeCustomer Service RepresentativeAt Equity LifeStyle Properties, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in providing top-notch support to our appraisal customers through phone and email communication.Provide customer service and account management supportAnswer customer...
-
Customer Service Representative
2 weeks ago
Grand Rapids, Michigan, United States Berkshire Production Supply Full timeCustomer Service Representative Job DescriptionAt Berkshire Production Supply LLC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Dave & Buster Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and safe...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States American Air Filter Company Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at American Air Filter Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States D&W Fresh Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, preparing coffee shop beverages and food, and operating a cash register in a timely and efficient manner.Key ResponsibilitiesPrepare Coffee Shop...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States SpartanNash Full timeAt SpartanNash, we're committed to delivering exceptional customer experiences through our People First culture. As a Customer Service Representative, you'll play a vital role in ensuring our guests receive top-notch service and assistance. Your responsibilities will include bagging groceries, providing carry-out service, retrieving carts, and performing...