Customer Service Representative

4 weeks ago


Grand Rapids, Michigan, United States SpartanNash Full time

At SpartanNash, we're committed to delivering exceptional customer experiences through our People First culture. As a Customer Service Representative, you'll play a vital role in ensuring our guests receive top-notch service and assistance. Your responsibilities will include bagging groceries, providing carry-out service, retrieving carts, and performing other tasks as needed. You'll also be responsible for maintaining a clean and attractive store environment, adhering to our high standards of quality and safety. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you

  • Provide exceptional customer service and assistance to guests.
  • Bag groceries and provide carry-out service to vehicles.
  • Retrieve carts from the parking area and perform other tasks as needed.
  • Maintain a clean and attractive store environment.
  • Adhere to our high standards of quality and safety.

As a Customer Service Representative, you'll have the opportunity to work in a fast-paced retail environment, interact with a diverse group of customers, and contribute to the success of our company. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity

Requirements:

  • High school diploma or equivalent preferred.
  • Excellent communication skills and a passion for delivering exceptional customer service.
  • Ability to work independently and as part of a team.

Physical Requirements:

The physical demands of this role include standing and walking for extended periods, lifting and moving up to 30 pounds frequently, and up to 50 pounds occasionally. You'll also be required to bend, stoop, twist, and turn frequently. If you're able to meet these physical demands, we encourage you to apply for this role.

About SpartanNash:

SpartanNash is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We're committed to providing equal employment opportunities to all individuals and offer a robust and competitive Total Rewards benefits package.



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