Senior Manager for People and Operations

5 days ago

Buffalo, New York, United States City Year Full time
Job Description

City Year is seeking a highly skilled and experienced Senior Manager for People and Operations to join our team. This is a critical role that will oversee the activities of the Executive Office, administrative operations of the site, and advance City Year's agenda.

Key Responsibilities
  • Site Strategy and Special Initiatives
    • Monitor all of City Year's operating goals by working with department leadership to provide internal and external reporting.
    • Collaborate with Executive Director and site leadership to manage the implementation, review, and modification of City Year's strategic plans.
    • Work on the behalf of Executive Director for critical staff positions searches, hiring and onboarding.
    • Partner with Executive Director to determine how the Senior Manager for People and Operations can support managing key strategic relationships with key stakeholders and/or key initiatives.
  • Advisory Board
    • With direction from the Executive Director, the Senior Manager for People and Operations will manage meetings and materials, retreats, and communications of the Advisory Board.
    • Assist committees with special projects by conducting research, collecting and analyzing data, drafting reports, and preparing presentations for internal and external stakeholders.
    • Serve as staff liaison to ACMs and IMs for board buddy activities.
  • Budget Development and Financial Monitoring
    • Monitor site's financial progress and ensure all departments are forecasting below budget.
    • Lead annual budget development process in consultation with Executive Director and site leadership.
    • Collaborate with Executive Director, Site Directors and HQ Finance to identify cost savings and revenue generation opportunities, prepare program budgets, and align operating budgets with strategy and donor intent.
    • Provide training and support to department finance leaders.
    • Complete all invoices & payments through Workday.
  • Executive Office Management
    • Support the Community Partnership Manager and provide coaching and performance reviews that contribute to their development as skilled professionals in collaboration with the Executive Director.
    • With direction from the Executive Director, manage work flow of the Executive Office and Site Leadership Team.
    • Develop agenda for staff meetings and facilitate in collaboration with staff members.
    • Interface with site counselor and other ACM/staff benefits partners.
    • Ensure site space, administrative, and technology functions operate efficiently with high internal customer satisfaction.
    • Foster productive and collaborative relationships internally and externally on behalf of the Executive Director and site leadership as requested.
    • Establish and communicate site-wide policies and procedures on behalf of City Year Buffalo and in consultation with City Year Inc.
    Requirements
    • College degree required.
    • Minimum of 5 years of experience successfully leading cross-functional teams.
    • Demonstrated ability to lead directors and managers in the creation and implementation of multi-faceted operating plans and budgets.
    • Experience developing new programmatic and financial partnerships with community-based organizations, corporations, and civic leaders.
    • Strong project management and organizational skills, and the ability to manage multiple priorities in a complex environment.
    • Excellent analytical, verbal and written communication skills along with a high level of diplomacy, discretion and problem solving ability.
    • Proven success in developing collaborative relationships, and a successful track record of providing successful advice and counsel to senior leaders.
    • Experience conducting conflict resolution, coaching, and group facilitation exercises.
    • Leadership, influencing and negotiation skills a must.
    • Deep understanding of City Year's mission and core values.
    Benefits

City Year offers a comprehensive benefits package, including medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.

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