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Luxury Retail Sales Specialist
2 months ago
Chrome Hearts, LLC is a distinguished luxury brand specializing in accessories, leather goods, and furniture, celebrated for its unique and sophisticated designs. Founded in 1988 in Los Angeles, the company has expanded to over thirty locations globally, including North America, Europe, and Asia, and is featured in the most prestigious boutiques worldwide.
Position Summary
The Sales Associate plays a crucial role in enhancing sales by fostering client relationships and delivering an exceptional shopping experience that aligns with our brand ethos.
Key Responsibilities
- Meet and exceed sales targets by cultivating and maintaining client relationships while adhering to all customer relationship management protocols.
- Assist clients with special orders, repairs, and custom requests, ensuring a personalized service experience.
- Maintain a comprehensive understanding of product offerings and stay informed about company updates.
- Process sales transactions accurately using the point-of-sale system and other related technologies.
- Support inventory accuracy through regular checks and counts.
- Uphold the visual presentation of the store by restocking merchandise, updating displays, and ensuring compliance with brand standards.
- Serve as a positive representative of the brand at all times.
- Foster collaborative relationships with management, peers, and other store teams.
- Comply with all retail policies and procedures.
- Adhere to health and safety regulations.
Qualifications
- Demonstrated integrity when handling sensitive information.
- A minimum of 2 years of sales experience, preferably in luxury retail.
- Strong results-driven mindset with a focus on achieving goals.
- Excellent communication skills, both verbal and written.
- Proficient in operating a point-of-sale system.
- A collaborative team player.
- Foreign language proficiency is advantageous.
- Flexible availability, including evenings, weekends, and holidays.
Physical Requirements
The physical demands of this role include regular communication, prolonged standing, walking, and the ability to lift items weighing up to 25 pounds.
Employee Benefits
- 401(k) matching
- Dental and health insurance
- Life and vision insurance
- Paid time off
Chrome Hearts, LLC is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind.